Please use the form below to send a technical support request.
Full Name
Organization
Phone
Email
eBeam Product
eBeam Complete
eBeam Projection
eBeam Whiteboard
eBeam Meeting Server
eBeam System 1
eBeam Presenter
Serial number
(on receiver or box)
Connection method
Bluetooth
USB
Serial (via USB adapter)
Serial (native port)
Platform
Windows
Mac OS
Palm OS
Pocket PC
Operating system
Mac OS X 10.4 or later
Mac OS X 10.3 - 10.3.9
Mac OS X 10.2 - 10.2.8
Earlier Mac OS (pre-10.2)
Software version
Firmware version
Whiteboard or project area size
Smaller than 2'x3'
2'x3'
3'x4'
4'x5'
4'x6'
4'x8'
4'x12'
4'x14'
Other (please specify below)
How can we help?
Administering eBeam server
Calibrating your projector
Calibrating your whiteboard
Connecting wirelessly
Detecting hardware
Installing software
Joining a meeting
Sharing a meeting
Updating your firmware
Using your eBeam pen or eraser
Something else (please explain)
Problem or question summary
Additional details
